Please read these terms and conditions carefully before using Our Service.
For additional Terms and Conditions relating to THE REALITY MAKERS MEMBERSHIP, please click here.
INTERPRETATIONS AND DEFINITIONS
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Country refers to: United Kingdom
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Speak To Alice, Unit 35293, PO Box 6945, London, W1A 6US.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
USE OF YOUR PERSONAL DATA
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
PLACING ORDERS FOR GOODS AND SERVICES
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Rapid Transformational Therapy Hypnosis Sessions
Alice Nettleingham is a certified hypnotherapist and RTT Therapist but not a licensed physician, psychologist, or medical practitioner of any kind.
Hypnosis should not be considered a replacement for the advice and/or services of a psychiatrist, psychologist, psychotherapist or doctor.
Rapid Transformational Therapy has an incredibly high success rate but it cannot and does not guarantee results. Your own personal success depends on many factors that Alice Nettleingham has no control over, including your willingness and desire to affect the changes inside of yourself.
Alice Nettleingham is unable to offer professional services if you suffer from epilepsy or any form of psychosis.
Alice Nettleingham has the right to refuse access to her services.
Audio and Video Recording(s)
I give Alice Nettleingham full permission to make audio recordings that may include my voice. I understand that if a recording (or recordings) are made during or after my session(s), Alice Nettleingham retains full copyright over any forms of media that may be produced and distributed to me.
Hypnotic Audio Recordings
I understand that hypnotic audio recording should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for my personal use only and must not be shared, lent, copied or sold under any circumstances.
Hypnotic Audio Adaptations and Upgrades
I understand that it is my responsibility to confirm with Alice within the first week from the hypnosis session taking place, that I am happy with the audio recording. I understand that Alice is completely open to updating the audio recording if anything needs to be adapted - and this will be discussed during my follow up message the day after my session and at the Week 1 check in.
Medical or Psychological Conditions
Alice Nettleingham may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve.
You are expected to update Alice Nettleingham of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.
If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, you may be asked to seek their permission before any therapy sessions can commence.
Alice Nettleingham is unable to offer her Rapid Transformational Therapy professional services if you suffer from epilepsy or any form of psychosis.
You must be at least 18 years old to participate in online sessions. Clients under the age of 18 years old must be accompanied by a parent or guardian and will be seen in-person.
Contact Between Sessions and Services
Communication between 1:1 sessions and services with Alice Nettleingham is via text message on the Telegram app and via email. Alice Nettleingham checks her messages Monday to Friday at 10am and 4pm in her current location – and will respond within 48 hours of receiving my message.
Alice is not available at the weekend. Any messages received outside of these hours will be dealt with during office hours only.
Additional Services, Therapy or Coaching
All services outside the scope of the original Agreement that are requested and which Alice Nettleingham agrees to perform, will be billed at the same rate as the original service. This must be discussed with Alice. I understand that Alice will ask if I wish to continue my therapy 1 week before the end of my 30 days of support.
Upon approval, I will pay for this service and a new booking for this additional coaching will be created. The original service must be completed first before a new booking for additional services can commence; identical terms and conditions are applicable for the new service.
Outcome of Sessions
Although Alice Nettleingham has an incredibly high success rate, she cannot and does not guarantee results since your own personal success depends on many factors that Alice Nettleingham has no control over, including your willingness and desire to affect the changes inside of yourself.
Concerns and Complaints
If I have any concerns or complaints regarding my therapy, I agree to discuss this with Alice in the first instance and understand that Alice will endeavour to resolve the issue.
Limitations of Liability
Under no circumstances will Alice Nettleingham be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during professional services provided by Alice Nettleingham.
In addition, you agree to defend, indemnify, and hold Alice Nettleingham harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.
Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.
All contact, including sessions, telephone conversations and emails, will be conducted in confidence and may be recorded. Prior to any recording, your agreement will be sought. All recordings, conversations and notes will remain confidential, except in the following circumstances:
1. Where you give permission for confidentiality to be broken
2. Where Alice Nettleingham is compelled by a court of law
3. Where the information is of a nature that confidentiality cannot be maintained, for example: The possibility of harm to yourself or others exists / In cases of fraud or crime / When minors (under 18 years old) are involved
4. Where a referring GP or other healthcare professional requires a report. A copy of the report will be available on request.
Rapid Transformational Therapy Sessions, Coaching and Product Payments, Cancellations and Refunds
All RTT sessions and Goods purchased are subject to a one-time payment. Payment can be made through the following online payment methods: PayPal or Stripe.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If Speak To Alice does not receive the required authorization, Speak To Alice will not be liable for any delay or non-delivery of Your Order.
Rapid Transformational Therapy Sessions and Coaching Payments Cancellation Terms
Appointments cancelled within 24 hours of your appointment time, or failure to arrive at your appointment, will result in no refund.
If appointments are cancelled at very short notice, this isn’t fair on other clients who may have wanted your appointment slot and needed the help and therapy.
For all appointments cancelled 24 hours before, please note that Stripe does not return the processing fees from the original charge when issuing a refund to a customer.
Rapid Transformational Therapy and Coaching sessions cannot be refunded once they have taken place.
Speak To Alice Product Download Refunds [Stop Procrastinating Workshop + Procrastination Pulverizer Toolkit]
Speak To Alice aims for you to be absolutely happy with your downloadable products. If for some reason you are not happy with the product you have purchased, please email Speak To Alice at firstname.lastname@example.org with your purchase receipt. Alice will make every effort to amend the situation.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
All 1:1 sessions and Goods purchased are subject to a one-time payment. Payment can be made through the following online payment methods: PayPal or Stripe.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If Speak To Alice does not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
You agree that your use of the site and Speak To Alice’s services will be at your sole risk.
Speak To Alice is provided on an as-is and as-available basis. To the fullest extent permitted by law, Speak To Alice disclaims all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Speak To Alice makes no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and assumes no liability or responsibility for any:
Errors, mistakes, or inaccuracies of content and materials
Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site
Unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein
Interruption or cessation of transmission to or from the site,
Bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or
Errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site. Speak To Alice does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. as with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.
You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
YOUR FEEDBACK TO SPEAK TO ALICE
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. You can contact Alice directly at email@example.com.
FOR EUROPEAN UNION [EU] USERS
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
UNITED STATES FEDERAL GOVERNMENT END USE PROVISIONS
If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.
SEVERABILITY AND WAIVER
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
CHANGES TO THESE TERMS AND CONDITIONS
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
If you have any questions about these Terms and Conditions, You can contact us by email at firstname.lastname@example.org.